Frequently Asked Questions

We answer your most frequently asked questions about living at Villa Italia Retirement Residence, and the options and amenities available to you or your family member at our facility.

Are special diet requirements accommodated?

Our Wellness Department along with the Food Services Department work closely with a dietician to make sure all your dietary needs are met.

Do I have to sign a Tenancy Agreement?

Yes, you will be required to sign a Tenancy Agreement with the retirement home as set out in the Residential Tenancies Act.

I'm not Italian, can I still come?

Of course! You don't have to be Italian to live at Villa Italia. As long as you enjoy living a Mediterranean lifestyle, you will enjoy living at Villa Italia.

Is the LHIN (Local Health Integration Network) able to provide care for me when I move into The Villa?

The LHIN is able to provide care for you when you move to The Villa. You will just have to transfer your services to The Villa.

Is there a place to celebrate a special occasion?

Our beautifully decorated private dinning room is available for that special occasion. If you would like to celebrate in a more casual setting, our Activity Room is also available.

Is Villa Italia regulated?

Villa Italia is regulated by the Retirement Homes Regulatory Authority in accordance with the Retirement Homes Act. Other legislation that set standards for retirement homes include the Residential Tenancies Act, the Occupational Health and Safety Act, the Ontario Fire Protection Act, the Personal Health Information Protection Act and College of Nurses standards.

What will happen if I can't medicate myself anymore?

Once you switch your medication portfolio to Westmount Pharmacy, our nursing staff will medicate you. Your medications will be delivered to the nursing station weekly and administed when necessary.

Who owns Villa Italia Retirement Residence?

Built in 2003, Villa Italia is a not-for-profit project of the Sons of Italy (Hamilton) Charitable Corporation.

Will I be able to come and go as I please?

When you move into Villa Italia you are free to come and go as you please; all we ask is that you sign in and out so that we know where you are in the case of an emergency.

Will I have to make another move should I require more care?

At Villa Italia we are committed to keeping our residents for as long as we possibly can. Every effort will be made to provide the utmost care. Should your needs exceed the level of care we are able to provide, our Director of Care will work with you and your family to determine the best options available.